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York Housing Wellbeing Service

York Housing Wellbeing Service

01904 637233


About the service

The Community Links York Housing Wellbeing team provides flexible, creative, responsive housing and mental health support to adults in the community, in partnership with Changing Lives.

We offer support with addressing debt and budgeting problems, ASB, claiming the correct benefits, accessing training, education and employment, social isolation and accessing physical or mental health support.

The service is suitable for any person struggling with housing-related issues or whose circumstances are having a negative impact on their housing. We work with people from 18 years upwards.

Aims of the service

The aim of the Housing Wellbeing Service is to provide flexible, supportive, responsive housing and mental health support to service users in the community by supporting and enabling people to meet their day to day housing, health and financial needs. We achieve this by working 1:2:1 with an individual and delivering goal orientated support plans.

Our ultimate aim is to promote independence and resilience and support people to manage their lives successfully.


All referrals are through the York Single Access Point. Click here to download the form.

Compliments, Concerns and Complaints

For further information on how to raise a concern, make a compliant or give a compliment, you can click here.

Outside Influence

We have been working collaboratively with Good Organisation in the City of York to provide a digital platform to ensure that our clients and others who have experienced the homelessness and resettlement services in the City have their voices heard by sharing their experiences – both good and bad – in order to be able to coproduce the services in the city in the coming months and years.

You can visit the website here: https://www.outsideinfluence.co.uk/