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COVID-19 Service Updates

These are extraordinary times, but at Community Links we are making an extraordinary effort to deliver the essential services we provide to our communities. Our services play a key role in many communities across Yorkshire and Humber, offering vital mental health and wellbeing support. Our clients need us more than ever, and we are working hard to find new, safe and effective ways to be there.

So that we can continue to deliver services safely, many of our offices and non-residential services are now closed for the time being. This means that at some services face-to-face appointments and groups will be postponed until further notice. Please see below for full details of how this will affect your service, and how you can access support.

Some services will be offering support over the phone or online where possible, and we are working hard to expand this over the coming weeks. We will provide regular updates and any new ways of accessing services on this page.

We know that this could be a difficult time for many of our clients, and we want to reassure you that our dedicated colleagues are working hard to help and support you. If you have any questions or queries, please do not hesitate to contact us. Our head office is now closed to visitors, but you can contact a service directly using the details below.

Service
Changes to usual operation
Operating hours
How we are continuing to support clients
Phone
Email
Accommodation Gateway
The office is now closed. Monday – Friday 9am-5pm We are continuing to provide support by phone.  Clients will be able to contact us via WhatsApp. 07793 525660 lisa.simpson@commlinks.co.uk
Alexander House
Open to resettlement service and existing clients. Prevention stays have been cancelled. 24/7 We are continuing to support clients on site. 0113 218 8095 team.alexander@commlinks.co.uk
Aspire
The office is open. Groups are postponed until further notice. Monday – Friday 9am-6pm We are continuing to provide support by phone. In certain circumstances we will still do face-to-face support after a telephone risk assessment. Clients will be able to contact us via WhatsApp. We are still accepting referrals and conducting triage via phone/Skype. 0113 200 9170 aspire@commlinks.co.uk
Brigid House
Open to resettlement service and existing clients. Prevention stays have been cancelled. 24/7 We are continuing to support clients on site. 0113 264 9086 team.brigid@commlinks.co.uk
CHART
The office is now closed. Only urgent welfare visits will be face-to-face. Monday 9am-5pm
Tuesday – Thursday 9am-8pm
Friday 9am-5pm
Saturday 9am-1pm
We are continuing to provide support by phone. We are making urgent welfare visits.  We are still accepting new referrals over the phone. Huddersfield (01484 353333)
Dewsbury (01924 438383)
kirklees.referrals@cgl.org.uk
CLEAR
The office is now closed. Monday – Sunday 9am-5pm We have contacted isolated clients to offer support and will continue to offer support by phone. Clients can phone and speak to a key worker when needed. We are still accepting new referrals and will contact those referred to offer them a telephone assessment. We request referrals by email as we are unable to retrieve post. Clients will be able to contact us via WhatsApp. 01484 519097 (Huddersfield)         01924 465054 (Dewsbury) clear.huddersfield@commlinks.co.uk; clear.dewsbury@commlinks.co.uk
Connect Peer Support
The office is now closed. Groups are postponed until further notice. Monday – Friday 9am-5pm We are continuing to support existing clients by phone. Clients will be able to contact us via WhatsApp. 07793 525660 lisa.simpson@commlinks.co.uk
Kirklees Better Outcomes Partnership (KBOP) – including Dual Diagnosis
The office is now closed. Monday – Sunday 8am-8pm We are continuing to support existing clients by phone. We are still accepting referrals, and will contact people by phone to arrange an assessment.

For those needing emergency advice please call our emergency advice and support helpline on 07562 252940. We will be able to offer immediate help and information to anyone in Kirklees about benefits, housing, food provision and accessing medication. Please contact us if you are concerned about your wellbeing, feeling socially isolated or at risk of domestic abuse.

01484 41546107562 252940  (emergency advice line) hello@kbop.org
Kirklees Dementia Hub
Clinics and home visits will not be taking place until further notice. Monday – Friday 9am-5pm We are continuing to provide support by phone. We are still accepting referrals and are contacting people who have been referred by phone to assess their needs. 01484 411 074

01484 503 908 (Dementia Advice Line)

kdh@commlinks.co.uk
Leeds Mental Wellbeing Service (formerly IAPT)
We will no longer be running group or 1:1 face to face sessions. We will endeavour to contact all clients to inform them of these changes, if you are unsure whether your session is running please call the service or your therapist. Monday – Friday 9am-5pm We will deliver appointments wherever possible by phone/online means rather than face to face. We are continuing to accept referrals – please visit www.leedsmentalwellbeingservice.co.uk for further information. Clients will be able to contact us via WhatsApp. 0113 200 9188 iapt@commlinks.co.uk
Liaison and Diversion
The office is now closed. Monday – Friday 9am-5pm We are continuing to support existing clients by phone. 07770298310 frances.bedlow@commlinks.co.uk
Linking Leeds
The office is now closed. Monday – Friday 9am-5pm The service is running as normal with telephone appointments only. The client journey and referral routes remain the same. We are offering clients a weekly wellbeing call on top of the usual support offered. 0113 336 7612 linking.leeds@nhs.net
Live Well Leeds
The office is now closed. Monday – Friday 9am-5pm We are continuing to support existing clients by phone. 0113 263 7974 info@livewellleeds.org.uk
Maltings Close
Open as usual to residents. 24/7 We are continuing to support existing clients on site and by phone.
We are still accepting referrals.
0113 270 8354 team.maltings@commlinks.co.uk
Oakwood Hall
There will be health screening questions for anyone visiting the site. Residents and staff are practicing social distancing in line with guidance. 24/7 We are continuing to support clients on site. 0113 235 9079 team.oakwood@commlinks.co.uk
Octavia House
Open to resettlement service and existing clients. Prevention stays have been cancelled. 24/7 We are continuing to support clients on site. 0113 271 5855 team.octavia@commlinks.co.uk
PD Network
The office is now closed. Monday – Friday 9am-5pm We are continuing to support existing clients by phone. 0113 855 7951 bernie.tuohy@nhs.net
Rehabilitation and Recovery
Open as usual to existing clients. 24 hours We are continuing to support clients on site. Clients will also be able to contact us via WhatsApp. 07793 525660 lisa.simpson@commlinks.co.uk
Rose Villa
Open as usual to residents. Monday – Friday 9am-5pm We are continuing to support existing clients on site and by phone. We are still accepting referrals. 0113 232 3341 team.rosevilla@commlinks.co.uk
York Housing Wellbeing Service
The office is now closed and there will be no face-to-face arranged visits. Monday-Thursday 9am-5pm, Friday 9am-4.30pm We are continuing to support existing clients by phone, email and WhatsApp. We are also making food bank deliveries for those who are self-isolating or shielding 01904 526240 vicky.dixon@commlinks.co.uk
York Families Wellbeing
The office is now closed and there will be no face-to-face visits. Monday-Thursday 9am-5pm, Friday 9am-4.30pm We are continuing to support existing clients and those on the waiting lists by phone. We are also making food bank deliveries. 01904 552816 ginny.barker@commlinks.co.uk
Young Dementia Leeds
The day service is now closed. The service is delivering telephone support to existing clients Monday – Friday 9am-5pm We are continuing to support existing clients by phone. Clients will be able to contact us via WhatsApp, and can follow our Facebook page here. 07391868726 youngdementia@commlinks.co.uk