COVID-19 Service Updates
These are extraordinary times, but at Community Links we are making an extraordinary effort to deliver the essential services we provide to our communities. Our services play a key role in many communities across Yorkshire and Humber, offering vital mental health and wellbeing support. Our clients need us more than ever, and we are working hard to find new, safe and effective ways to be there.
So that we can continue to deliver services safely, many of our offices and non-residential services are now closed for the time being. This means that at some services face-to-face appointments and groups will be postponed until further notice. Please see below for full details of how this will affect your service, and how you can access support.
Some services will be offering support over the phone or online where possible, and we are working hard to expand this over the coming weeks. We will provide regular updates and any new ways of accessing services on this page.
We know that this could be a difficult time for many of our clients, and we want to reassure you that our dedicated colleagues are working hard to help and support you. If you have any questions or queries, please do not hesitate to contact us. Our head office is now closed to visitors, but you can contact a service directly using the details below.
Service |
Changes to usual operation |
Operating hours |
How we are continuing to support clients |
Phone |
|
Accommodation Gateway |
The office is now closed. | Monday – Friday 9am-5pm | We are continuing to provide support by phone and virtually. Clients can contact us via WhatsApp. | 07793 525660 | lisa.simpson@commlinks.co.uk |
Alexander House |
Open to resettlement service and existing clients. Prevention stays have been cancelled. | 24/7 | We are continuing to support clients on site. | 0113 218 8095 | team.alexander@commlinks.co.uk |
Aspire |
The office is open. Groups are postponed until further notice. | Monday – Friday 9am-6pm | We are continuing to provide support by phone. In certain circumstances we will still do face-to-face support after a telephone risk assessment. Clients will be able to contact us via WhatsApp. We are still accepting referrals and conducting triage via phone/Skype. | 0113 200 9170 | aspire@commlinks.co.uk |
Brigid House |
Open to resettlement service and existing clients. Prevention stays have been cancelled. | 24/7 | |||
Changes |
The office is now closed. | Monday -Friday 9am-5pm |
We are continuing to provide support by phone to our current clients. We are currently not accepting any new referrals to the service. | 01924 448 975 | changes@commlinks.co.uk |
CLEAR |
The office is now closed. | Monday – Sunday 9am-5pm | We will continue to contact all clients in line with their key working sessions and offer support by phone, Zoom and email. We are still accepting new referrals and would ask that these are sent via email wherever possible. New clients will be offered a telephone assessment.
We are still delivering our Wellness in the Woods group but all other groups will be delivered online or over the telephone. |
01484 519097 (Huddersfield) 01924 465054 (Dewsbury) | clear.huddersfield@commlinks.co.uk; clear.dewsbury@commlinks.co.uk |
Connect Peer Support |
The office is now closed. Groups are postponed until further notice. | Monday – Friday 9am-5pm | We are continuing to support existing clients by phone and virtually. Our group sessions are still running, using videoconferencing technology. | 07793 525660 | lisa.simpson@commlinks.co.uk |
Kirklees Better Outcomes Partnership (KBOP) – including Dual Diagnosis |
The office is now closed. | Monday – Sunday 8am-8pm | We are continuing to support existing clients by phone. We are still accepting referrals, and will contact people by phone to arrange an assessment.
For those needing emergency advice please call our emergency advice and support helpline on 07562 252940. We will be able to offer immediate help and information to anyone in Kirklees about benefits, housing, food provision and accessing medication. Please contact us if you are concerned about your wellbeing, feeling socially isolated or at risk of domestic abuse. |
01484 41546107562 252940 (emergency advice line) | hello@kbop.org |
Kirklees Dementia Hub |
Clinics and home visits will not be taking place until further notice. | Monday – Friday 9am-5pm | We are continuing to provide support by phone. We are still accepting referrals and are contacting people who have been referred by phone to assess their needs. | 01484 411 074
01484 503 908 (Dementia Advice Line) |
kdh@commlinks.co.uk |
Leeds Mental Wellbeing Service (formerly IAPT) |
We will are not currently delivering groups and workshops face-to-face.
1:1 appointments are not offered unless this is the only available option for treatment due to accessibility needs. |
Monday – Friday 9am-5pm | We are delivering groups and workshops online.
1:1 appointments wherever possible will take place by phone/online means rather than face to face. We are continuing to accept referrals – please visit www.leedsmentalwellbeingservice.co.uk for further information |
0113 200 9188 | iapt@commlinks.co.uk |
Liaison and Diversion |
The office is now closed. | Monday – Friday 9am-5pm | We are continuing to support existing clients by phone. | 07923256983 | michelle.townsend@commlinks.co.uk |
Linking Leeds |
The office is now closed. | Monday – Friday 9am-5pm | The service is running as normal mainly using telephone appointments. The client journey and referral routes remain the same. We are also offering extra support to those worst affected by COVID in collaboration with partners across Leeds. | 0113 336 7612 | linking.leeds@nhs.net |
Live Well Leeds |
The office is now closed. | Monday – Friday 9am-5pm | We are continuing to support existing clients by phone. | 0113 219 2727 | info@livewellleeds.org.uk |
Maltings Close |
Open as usual to residents. | 24/7 | We are continuing to support existing clients on site and by phone. We are still accepting referrals. |
0113 270 8354 | team.maltings@commlinks.co.uk |
Oakwood Hall |
There will be health screening questions for anyone visiting the site. Residents and staff are practicing social distancing in line with guidance. | 24/7 | We are continuing to support clients on site. | 0113 235 9079 | team.oakwood@commlinks.co.uk |
Octavia House |
Open to resettlement service and existing clients. Prevention stays have been cancelled. | 24/7 | We are continuing to support clients on site. | 0113 271 5855 | team.octavia@commlinks.co.uk |
PD Network |
The office is now closed. | Monday – Friday 9am-5pm | We are continuing to support existing clients by phone. | 07793 525660 | lisa.simpson@commlinks.co.uk |
Rehabilitation and Recovery |
Open as usual to existing clients. | 24 hours | We are continuing to support clients on site. Clients will also be able to contact us via WhatsApp. | 07793 525660 | lisa.simpson@commlinks.co.uk |
Rose Villa |
Open as usual to residents. | Monday – Friday 9am-5pm | We are continuing to support existing clients on site and by phone. We are still accepting referrals. | 0113 232 3341 | team.rosevilla@commlinks.co.uk |
York Housing Wellbeing Service |
The office is now closed and there will be no face-to-face arranged visits. | Monday-Thursday 9am-5pm, Friday 9am-4.30pm | We are continuing to support existing clients by phone, email and WhatsApp. We are also making food bank deliveries for those who are self-isolating or shielding | 01904 526240 | vicky.dixon@commlinks.co.uk |
York Families Wellbeing |
The office is now closed and there will be no face-to-face visits. | Monday-Thursday 9am-5pm, Friday 9am-4.30pm | We are continuing to support existing clients and those on the waiting lists by phone. We are also making food bank deliveries. | 01904 552816 | ginny.barker@commlinks.co.uk |
Young Dementia Leeds |
The day service is now closed. The service is delivering telephone support to existing clients | Monday – Friday 9am-5pm | We are continuing to support existing clients by phone. Clients will be able to contact us via WhatsApp, and can follow our Facebook page here. | 07391868726 | youngdementia@commlinks.co.uk |