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Compliments, Concerns and Complaints

Has something gone well or is there something you think we could improve?

Please tell us when things go well and we will pass on your compliments to the relevant staff. Please also tell us if you think we can improve the services we provide in any way. We will always try to respond in a positive and practical way that helps resolve the situation.

If you make a complaint you can expect to be listened to carefully, taken seriously and treated with courtesy and respect by everyone at Community Links.

To make a complaint, pass on a concern or give a compliment, click here.

The link above will take you to our external reporting page, which will make giving your feedback quick and easy.

Click here to read about our Compliments, Concerns and Complaints procedure, including when you can expect a response.

Click here to read our privacy policy.

Click here to read our feedback policy.

Please note due to Covid-19 there may be a delay in our office receiving letters, therefore we would recommend sending your concern, compliment or complaint via the online form or via email to info@inspirenorth.co.uk to avoid unnecessary delay.