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York Families Wellbeing service

York Families Wellbeing service

North LAT
Clifton Children's Centre
Kingsway North

YO30 6JA



About the service

The York Families Wellbeing team, in partnership with Changing Lives, provides community-based support to families within the City of York.

The service helps families struggling with any issues which may affect their housing or have a negative impact on their children’s wellbeing. We work with families whose children are aged 0-19 years old, or 0-25 years old where the child has a disability. We welcome applications from people who may have mental health needs, autism or learning disabilities in their family.

Our service can help with the following:

  • Preventing homelessness
  • Debt and budgeting problems
  • Anti-social behaviour
  • Accessing the correct benefits
  • Accessing training, education and employment
  • Social isolation
  • Accessing physical/mental health support
  • Accessing support around autism or learning disabilities

We will work with each family to understand their individual needs and help them to manage their own support plans. We can also support families to access help for children, where needed.

Aims of the service

Our aim is to enable every child to be happy, resilient and safe within their family home and the wider community. We do this by supporting and enabling parents and carers to meet their own and their children’s day-to-day housing, financial and wellbeing needs.

We support families to develop the confidence to move their lives in positive directions and to meet their personal goals. We do this by building trust, working creatively and encouraging personal growth. Our ultimate aim is to create strong and independent families who are able to manage their lives successfully and confidently on their own.

We are open five days a week: Monday – Thursday 9.00am to 5.00pm, Friday 9.00am to 4.30pm.


If you would like to access support for your family you can self-refer by contacting Ginny Barker, Team Leader, via:

Email: ginny.barker@commlinks.co.uk
Tel: 07391 868741

If you are a professional wishing to refer a family, this can be done by completing a Single Access Point (SAP) referral form which is available, upon request, from sap@york.gov.uk.

Other contacts

Service Manager – Eli Huntsley –  07736 490147

Team Leader – Ginny Barker – 01904 552816